Privacy Policy

Who We Are

Surya Genix AI builds AI voice agents, automations, CRM integrations, lead generation systems, and related operational workflows. This policy applies to this website, our booking flow, and information you share with us when asking about our services.

Information We Collect

• Information you provide: name, company, work email, phone number, meeting details, notes, project requirements, and any materials you choose to share.
• Booking and communication details: calendar availability, call details, emails, messages, and follow-up preferences.
• Project information: business processes, scripts, forms, CRM fields, automation requirements, call examples, recordings, transcripts, logs, or datasets when you provide them or authorize access.
• Technical information: browser, device, IP address, referring pages, approximate location, and standard server logs collected by hosting or embedded service providers.

How We Use Information

• Respond to inquiries and schedule consultation calls.
• Understand your workflow and recommend useful AI agent or automation solutions.
• Build, test, support, secure, and improve client systems when you engage us for work.
• Send service-related communications and follow up on your request.
• Protect the website, prevent abuse, troubleshoot issues, and comply with applicable obligations.

Phone and Email Contact

If you submit your phone number or email address, you authorize us to contact you about your request, demo, consultation, or active project. You can ask us to stop non-essential follow-up at any time.

Service Providers

We may use trusted third-party services to operate the website and deliver services, including scheduling tools such as Cal.com, embedded media providers such as Loom, hosting providers, email or messaging tools, AI platforms, automation platforms, CRM systems, and analytics or security tools when needed.

These providers may process information according to their own terms and privacy policies.

Sharing Information

We do not sell your personal information. We share information only when needed to operate the website, provide requested services, work with approved vendors, comply with law, protect rights and security, or with your permission.

Data Minimization and Retention

We aim to collect only information that is useful for the requested consultation, project, support, or security purpose. We keep information for as long as needed for those purposes, for active client work, for legitimate business records, or as required by law.

Security

We use reasonable administrative and technical safeguards to protect information. No website, transmission, or storage system can be guaranteed to be completely secure.

Your Choices

You may request access, correction, deletion, or restriction of personal information by contacting us through the booking page or the communication channel you used with Surya Genix AI. We may need to verify your request before acting on it.

Children

This website and our services are intended for businesses and are not directed to children.

Changes

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.